If YOU cancel…

Rewrite Your Hardware operates on a scheduled hourly appointment basis for training sessions. Therefore, when cancelling an appointment, we require our clients to provide a MINIMUM 24-hour notice, for which no additional fees shall be incurred.

However, if you must cancel a session LESS than 24 hours before your scheduled time, you will be charged in full for that training session. It’s anticipated that your RYH trainer will utilize that time in working on analysis and updates to your fitness program.

All clients in good standing are entitled to ONE (1) “Get Out of Jail Free” card: a one-time cancellation fee waiver, whereby you can cancel a session less than 24-hours prior to the scheduled appointment at no additional charge. There will be no exceptions to this one-time waiver and the decision of your RYH trainer is FINAL.

If WE cancel…

Your RYH personal trainers are dedicated professionals and committed to helping you function at your highest and best, and will only cancel a session in extreme circumstances. Should your RYH personal trainer be forced to cancel a session, they will make every reasonable effort to reschedule your session at the earliest mutually agreeable time to ensure consistency and progress in your fitness program.